Effective date: August 10, 2025
Publisher: Mirrornews24 (“we,” “us,” “our”)
We want it to be easy for you to reach the right team—fast. This page explains how to contact us, what to include in your message, and how we handle inquiries.
How to reach us
General inquiries
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Email: hello@mirrornews24.com
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What to include: Your name, topic, and the best way/time to reach you.
Editorial desk / Story tips
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Email: editorial@mirrornews24.com
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For confidential tips: securetips@mirrornews24.com (attach documents/screenshots; do not send passwords or banking data).
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Include: Link(s), dates, names, evidence, and any restrictions on publication.
Corrections & updates
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Email: corrections@mirrornews24.com
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Include: Story URL, headline, published date/time, the exact passage to review, and supporting sources.
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We handle these under our Corrections Policy.
Fact-check requests
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Email: factcheck@mirrornews24.com
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Include: The claim, where you saw it, and credible evidence or sources.
Advertising & partnerships
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Email: advertising@mirrornews24.com
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Include: Your organization, objectives, target audience, timeline, and budget range.
Press & media
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Email: press@mirrornews24.com
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Include: Outlet, deadline, interview topic, and questions.
Careers
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Email: careers@mirrornews24.com
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Include: Role of interest, CV/portfolio links, location, and availability.
Privacy, data, and legal
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Email: privacy@mirrornews24.com
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Use for: Privacy requests (access, correction, deletion), data questions, and legal notices.
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For DMCA/takedown requests, include: Your contact info, the URL(s) in question, proof of ownership/authorization, and the requested action.
Community & moderation
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Email: moderation@mirrornews24.com
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Use for: Comment/report abuse, safety flags, or policy questions.
Technical support
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Email: support@mirrornews24.com
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Include: Device/browser, screenshots, steps to reproduce, and page URL.
Emergency note: We are a news organization and cannot respond to life-threatening emergencies. Please contact your local authorities.
Office & mailing address
Mirrornews24 – Business Office
98062 Shantae Grove, North Imelda, MI 71498-0806, United States
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Please mark physical mail with the receiving team (e.g., “Editorial,” “Legal,” “Advertising”) to speed up routing.
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Do not send original documents you cannot replace.
Response times
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Corrections, privacy, and safety-related issues: We aim to acknowledge within 24 hours and provide a decision or update as soon as verification is complete.
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All other inquiries: We typically reply within 2–3 business days.
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Complex matters may take longer; we’ll keep you posted once we’ve reviewed your request.
What we do with your messages
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We use your information only to respond to your inquiry and improve our service.
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Some requests (e.g., privacy, legal) may require identity verification.
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For details, see our Privacy Policy.
Grievance redressal (India)
If your concern relates to content under the IT Rules, 2021 (India), you may write to our Grievance Officer:
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Name: [Add name]
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Email: grievance@mirrornews24.com
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Postal/Phone: [Add details]
We acknowledge within 24 hours and aim to resolve within 15 days, consistent with the Rules. If you are unsatisfied, you may escalate to the applicable self-regulatory body and then the Oversight Mechanism as provided by law. See our DNPA Code of Ethics page for details.
Accessibility
We’re committed to accessible communication. If you need accommodations (alternative formats, large print, etc.), email accessibility@mirrornews24.com and tell us what you need. We’ll do our best to help.
Changes to this policy
We may update this page to reflect process or contact changes. The “Effective date” shows the latest version. Continued use of our services after updates constitutes acceptance of the revised policy.